Various shameful molestation incidents by rental cab services have been reported in the past, with recent one reported on Sunday afternoon from Bengaluru, where an Ola cab driver had allegedly masturbated in front of a 23-year-old woman passenger after activating the child-lock.
Cab aggregator Ola on Wednesday said it has suspended one of its drivers after a woman from Bengaluru filed a complaint alleging that he locked her up in the vehicle and misbehaved with her. "We have zero tolerance to such incidents and the driver has been suspended from the platform as an immediate action upon receiving the complaint", Ola said.
It said the customer has been asked to lodge a formal complaint with the authorities.
According to media reports, the incident took place around 10.30 pm on Sunday when the woman, a fashion stylist, booked the cab.
"I immediately started banging the car's windows with my fist in an attempt to make noise".
According to the woman, the vehicle had reached the intermediate Ring Road on the way to Koramangala when the driver stopped the auto by the roadside. The police are said to have warned him not to call or threaten the young woman again.
The woman told IANS: "The cab driver misbehaved and tried to touch me". "They then promised to suspend the cab driver but no senior official called me back to detail me the status of my complaint". "I still didn't file a written complaint with the police yet", she added. She then ran away from the spot till she reached the Ejipura traffic signal, about 500 metres away. He was rated 4.9 on the app.
Speaking on the incident with IBT Times, Ola spokesperson said: "We regret the unfortunate experience the customer had during their ride".
"The company on its part has claimed that it has taken necessary actions and the driver has been "off-roaded".